Tickets
How early should I arrive?
We suggest that you arrive at least 30 minutes before the show. Those arriving after the show begins may not be seated until there is a suitable break in the performance, as determined by the theatre manager.
How long are performances?
Most Gilbert and Sullivan shows run about 2 1/2 hours, including a 20-minute intermission.
What is suitable attire to wear to the performance?
There is no formal dress code at our shows. Most of the audience will be dressed in a “business casual” style.
Do I need to purchase a ticket for my child?
Everyone in a live theatre audience, regardless of age, must have an assigned seat and a ticket, even if the child sits in your lap and not in his seat.
Is there a discount for same-day (rush) tickets?
Unless otherwise specified, no. Limited discounts may sometimes be offered as a special promotion.
Can I take photographs/record/videotape the performance?
No. Cameras, video cameras and any other sound or image-recording devices are all strictly forbidden in the theatre.
Can I bring food and drinks into the theatre?
No. Food or drink is not permitted in the theatre. Anyone disturbing other patrons while eating may be asked to leave.
Can someone else pick my tickets up at the box office for me?
Anyone collecting tickets at the box office which were purchased in advance through Admission Network must show the credit card with which the tickets were purchased. This rule is to prevent fraudulent use of an improperly obtained credit card number in any telephone or online transaction.
I am visiting Canada. Can I get a GST refund when I leave the country?
Unfortunately, no. Refunds are given only on taxes paid on goods purchased in Canada and exported unused from Canada. Your theatre ticket is considered “used” in Canada and therefore the tax paid is not refundable.